FAQs
Cancellation/No-Show Policy
If any changes need to be made to your appointment, please notify us at least 24 hours in advance in order to avoid additional charges. This allows us enough time to offer that time slot to another guest and notify our technicians of their new schedule so that they can plan their day accordingly. Missed appointments (NO SHOWS) will be charged in full to the credit card with which they were held; appointments canceled or changed within the 24-hour window are considered LATE CANCELLATIONS, and you will be charged 50% of the service. If we are unable to provide your service due to non-compliance of our appointment policies, it will count as a late cancellation and you will be charged accordingly. A credit card number is required to hold all reservations.
How To Book A Lash Appointment
We do not accept texts or direct messages on Instagram for appointments. Please book by clicking the "Book With Us" in our menu tab to schedule an appointment with us.
How To Prepare For Your Lash Extension Appointment
Please come with no makeup on or heavy moisturizers! A clean face and lashes is preferred but i will also cleanse your lashes here! Arrive on time and alone please. Appointments range from 1 hour to 2.5 hours so coming with earphones or anything else you need to be comfortable! Please avoid excessive caffeine before your appointment. If you are used to a set amount each day that is alright but having an extra cup of coffee or an energy drink before our appointment will make your eyes and body jittery. This will slow down the application process and will make it difficult to complete the service.Turn your phone on silent so that you may fully relax. You won't be able to check it while we are applying your lashes.Do not tint lashes the day of your appointment. Please avoid mascara, eyeliner and strip lashes for 24-48 hours before your appointment. Mascara or strip lash glue may take a few days to be fully removed. Debris on lashes can cause premature shedding of lash extensions because the adhesive will bond to the makeup and not your eyelash. Please wash your lashes and eyelids thoroughly with facial cleanser or lash cleanser the morning of your appointment or directly before.
Do Lash Extensions Damage Natural Lashes?
With proper isolation, appropriate choice of weight (length and extension diameter), proper aftercare and touch ups done every 2-3 weeks, lash extensions do not damage your natural lashes. If anything, we do more damage applying and removing strip lashes and mascara! Lash extensions encourage you to keep your hands away from fiddling with your lashes. There is no need to "take a break" from the extensions unless you are unable to keep up with the maintenance touch ups or you are wanting to have a permanent eyeliner tattoo done.
Which Lash Map Style Should I Book?
It can be difficult to decide what type of lash extensions to start with on your own. The best way to go about it is to bring a picture of the look you want and I will take a look at your natural lashes and let you know which type of lash extensions will get us closest to achieving that look.
Many people start out with classic or hybrid lashes and upgrade to light volume, full volume or mega volume with time. Nothing is set in stone as lash extensions are semi-permanent. You may choose a style to start out with and change it over to another style every time you get your touch up done. It will take 2 or 3 touch up appointments to fully change over to another style. Not to worry, mixing styles often creates beautiful texture.
Classic extensions are good for people who have a lot of natural lashes. The extension used for this style is 0.15mm in diameter. It is meant for 1 on 1 application and is, therefore, stiffer and less forgiving than a thinner, more flexible lash meant for volume extensions. Classic extensions can take on a spidery look as they grow out but can be very understated, subtle, and pretty with timely 2 week touch ups.
Hybrid extensions are a mix of classic extensions and volume extensions. Volume is when your technician hand makes a fan out of very thin lashes and then applies it to your natural lash. Hybrid extensions appear a bit fuller than classic lashes and have slightly better retention.
Volume extensions have even better retention and are highly customizable. The extensions used for these lashes are 0.10mm, 0.07mm, 0.06mm and 0.05mm in diameter. Two - six false lashes are handmade into a fan and then applied. The bond between these extensions and the natural lash is very good as the extensions wrap around the lash. These extensions are very forgiving and flexible - they are less likely to pop off but will move with your lashes. This is a good option for women who want to have full lashes for the full two weeks.
Mega volume extensions have the best retention of all. These extensions are 0.03mm in diameter and are the thinnest, most light option. Up to 15 false lashes are applied. Looks can be customized from a dense, dark lash line to airy and feathery. This option is good for women who want to push their touch ups to 3 week intervals and want to have full looking lashes for the entire 2 or 3 weeks. Touch up appointments for this style are the least time consuming of the four types.
Can I Get Lash Extensions While Pregnant?
Hormones may affect your growth cycle and cause you to need touch ups more frequently. Additionally, laying still on your back for 2-2.5 hours may not be comfortable or possible. You may be a better candidate for a lash lift or lash lift and tint which can be completed in one hour.
